Latest Events, Information & Tickets. Independent What's On Guide, Not A Venue Or Box Office.

Cove At River Spirit Rules

The Cove at River Spirit Casino has some of the hottest games, concerts, and special events around. But to make sure it’s fun for everyone, there are a few rules that you have to follow.

Make sure you read the rules below so you know what to expect. They will help you avoid any issues during your visit to the venue. Please note that some events may have slightly different rules and management reserves the right to modify their rules for each event.

If you have any questions, you can contact The Cove at River Spirit Casino at 1-888-748-3731 

Accessibility Policy

The Cove at River Spirit Casino works to be as accessible as possible for persons in need of ADA-approved assistance. This includes accessibility seating available at all levels and seating sections of the venue.. 

Please note that the venue does not provide guest wheelchairs for most events.

If you have any questions regarding accommodation needs, you can contact The Cove at River Spirit Casino at 1-888-748-3731 

Age Requirements

Guests under 21 may visit restaurants or non-gaming areas with an adult, but they cannot enter the casino. You’ll want to check your show tickets for age restrictions and plan your evening accordingly if you intend to bring younger visitors to the property.

Child Policy

Children must have a ticket to attend a show if a show is an all-ages event. Any show that is age-restricted may not allow a minor to attend even with a parent or legal guardian present. Age-restricted events will also require an ID. Children below 14 years of age must be with a parent or legal guardian at all times, even during all-ages events.

Bag Guidelines

You should choose a small clutch-style bag if you want the fastest entry through security. The venue’s staff may forbid entry with large purses, backpacks, or oversized bags, depending on the event. Clear bags often move through inspection quickly.

Camera Policy

Professional cameras are not allowed without a photo pass requested by the event staff management. Standard cameras without detachable lenses or handheld video devices under 6’’ are usually permitted.

COVID-19 Related Policy

Please contact The Cove at River Spirit Casino office at 1-888-748-3731  for any questions relating to current COVID-19 related policy

Lost and Found Policy

Lost something at the show? No problem. You can call the staff at 1-888-748-3731 to inquire about a lost item  If you don’t reach a live person, please leave a detailed message describing the lost item as well as your  complete contact information.

The Cove at River Spirit Casino does not claim responsibility for any lost items.

Mask Policy

Face masks may be required for concerts, shows, or events. 

Please contact The Cove at River Spirit Casino office at 1-888-748-3731  for any questions relating to current COVID-19 related policy

Prohibited Items

The following items are not allowed in the venue

  • » NO Aerosol products/cans
  • » NO Balls or Frisbees
  • » NO Bota bags
  • » NO Costumes that resemble public safety uniforms (police, SWAT, fire, security, or medical) in any way
  • » NO Drones, remote-controlled aircraft, toys
  • » NO Drugs or drug paraphernalia
  • » NO Eye drops (available inside festival at the general store)
  • » NO Gas masks
  • » NO Glass, cans, cups or coolers
  • » NO Helium balloons
  • » NO Illegal substances
  • » NO Large chains or spiked jewelry
  • » NO Large purses, bags or backpacks (over 12″×12″)
  • » NO Laser pointers and air horns
  • » NO LED gloves or LED microlights used for light shows
  • » NO Liquid makeup
  • » NO Markers, pens or spray paint
  • » NO Massagers
  • » NO Open packs of cigarettes (upon entry)
  • » NO Outside food or beverages (including alcohol and candy)
  • » NO Over-the-counter medication (available inside festival at general store or from a first aid station)
  • » NO Pacifiers
  • » NO Pets
  • » NO Professional photo, video, or audio recording equipment (no detachable lenses, tripods, big zooms or commercial-use rigs)
  • » NO Stickers, flyers
  • » NO Stuffed animals or dolls
  • » NO Tents, large umbrellas, chairs or blankets
  • » NO Toy guns, water guns, slingshots
  • » NO Unsealed tampons or pads (upon entry)
  • » NO Weapon or weapon accessories of any kind, real or fictional (including whips, lightsabers, pocket knives, pepper spray, fireworks, fake weapons/props, etc.)
  • » NO Wind chairs/sofas

These could be subject to change per the artist request.

The Cove at River Spirit Casino reserves the right to search anyone, and their belongings, who enter the premises.

Re-Entry Policy

There is no re-entry allowed. Please do not leave until the show is concluded.

Smoking Rules

Please contact the venue to request information on areas that allow smoking.

You can enjoy a smoother visit to The Cove at River Spirit by understanding the venue’s rules and entry guidelines. These policies help maintain safety, order, and comfort throughout the theater so that your night goes as planned.

Security Procedures

Expect bag checks or screenings at the entrance. Security may inspect items or ask you to remove prohibited belongings before you enter the premises. Their goal is to maintain a safe environment while keeping lines moving efficiently.

Behavior and Conduct

You should be prepared to follow the guidance of ushers and staff members throughout the event. They can help you find your seat, resolve concerns, and maintain an enjoyable atmosphere for everyone.

Ticket Pickup and Will Call

You can pick up event tickets and will-call orders at the Main Players Club box office. You should bring a valid ID when retrieving tickets to avoid delays. The long hours at the box office give you quite a bit of flexibility compared to other venues, so you can pick up tickets earlier in the day or just before the show as needed.

Food and Beverage Guidelines

As an all-in-one establishment, you should expect limits on outside food and drinks when entering The Cove at River Spirit Casino Resort. The venue typically restricts outside beverages to maintain security and cleanliness throughout the theater area. Guests can purchase their drinks and other refreshments from the resort dining areas before the show or during intermissions.

Smoking, Vaping, and Re-entry Rules

You must follow the resort’s guidelines regarding smoking and vaping, as there are strict policies in place to protect guests and maintain indoor air quality. You can find designated smoking sections elsewhere around the resort, but areas like the gaming floor are also smoke-free. The resort staff can direct you to the nearest designated smoking area, but you should plan to remain inside the theater once the event begins. 

Re-entry may not be allowed, as many performances enforce a strict no-re-entry rule to maintain security and keep their audience undisturbed. If you exit the venue, you may not be able to return to your seat while the show is still in progress, so be sure to confirm the policy at the entrance or ask an usher if you expect to need accommodations. Some shows may make exceptions for medical needs or accessibility concerns.

Lost and Found Information

You can contact the resort’s Guest Services department if you misplace an item during your visit to The Cove at River Spirit Casino Resort. The facility operates a centralized lost-and-found system that collects items left in the theater and surrounding areas. Checking with guest services immediately after the event improves your chances of retrieving things.

Staff will guide you through the steps needed to claim belongings. You should describe your item clearly and provide your contact information to increase the chances of recovery. You can also return lost items you find lying around to a staff member. 

Late Arrival Seating

If you’d like to make the most of your time at the casino resort, arrive early to avoid disruptions. Finding your seat early protects your viewing experience and ensures that late seating does not disrupt other audience members. Planning for early arrival also ensures that you have a smooth, enjoyable start to your evening, including sourcing refreshments, navigating parking, and exploring what the resort has to offer.

Last-Minute Tips for Smooth Entry

Since this venue is committed to efficiency and security, you can often speed up your entry by having your event tickets and ID ready before you reach the doors. Security checkpoints move faster when guests follow bag guidelines and have their belongings ready for inspection. Reducing wait times keeps foot traffic flowing and gets you to your show relaxed and on time.

Ticket Policy:
For ticket information and related policies please check out the Cove At River Spirit Tickets page.